Do I need experience or qualifications to apply for a Support Worker position? We are committed to the training and development of all our employees and appreciate that the people who work in our services are our most important resource. The quality of our services depend on our employees feeling confident and supported in their work. As we are an autism specific company we deliver relevant in depth detailed training in order to develop the knowledge and skills of the staff team. For our Support Worker roles, we do not require you to have any formal Health and Social Care qualification, autism knowledge, or care experience as you will attend a fully paid induction programme which includes undertaking shadow shifts in the home before you start working with the people we support. All staff receive ongoing training both mandatory and autism specific which covers along with continual professional and personal development. What is meant by Challenging Behaviours? Autism is a lifelong condition. It affects how a person sees, hears and feels the world around them and how they understand and relate to other people. Taking part in everyday family and social life can be more challenging if you are autistic. The individuals we support experience the world differently to you and I and can often become scared and anxious in situations that we do not. As the individuals have difficulties with communication skills, attempts to vocalise or express their anxieties, worries or confusion will often lead to frustration and challenging behaviours both verbal and physical. At these times, your communication skills and patience, combined with the in depth training and support you will receive, will keep the people we support safe and well, reduce their anxiety and manage their stress. Our aim is not just to support the individuals through their challenging behaviour but to understand the reasons behind this. We aim to put strategies in place to reduce their anxieties, worries and frustrations, which in turn reduces the occurrence of the behaviour. The company support individuals who have complex needs and therefore staff will be required to support both physically and verbally challenging behaviours. You will be provided with the relevant training in order to support and manage behaviours effectively. What training will I receive? We provide high quality training in order to support you in your role at our Recruitment and Training Centre in Weston-super-Mare. The induction programme will consist of mandatory training sessions over the first 12 weeks of your employment in line with the Care Certificate covering the following subjects: Introduction & Company Presentation ASC Awareness Safeguarding 3S Signing - Introduction & Basic Vocabulary & People & Activities Positive Behaviour Management - Theory & Practical training ASC1 – An introduction to autism Epilepsy Food Hygiene, Diet & Nutrition & COSHH MCA/DoLS Equality, Diversity and Inclusion First Aid Fire Safety Moving & Handling Medication & Infection Control Additional training will continue throughout your employment. Will I gain qualifications? It is mandatory for Day Support Workers at Homes Caring for Autism to complete a QCF Level 2 Diploma in Health & Social Care. You will typically begin this within approximately 6-12 months of employment. We will support additional qualifications as required for example for Shift Leader and Senior positions you would be required to undertake a Level 3 qualification. Waking Night staff are also required to complete a Level 3 QCF Diploma qualification. About Homes Caring for Autism Ltd Having continually expanded our growth since Homes Caring for Autism started operating in 2003, we now operate residential services across Somerset, North Somerset and Wiltshire. We have the following services: Bridgwater – Wembdon Rise Taunton – Greenway Road & Stanway Close Burnham-on-Sea & Berrow – Apple Tree House, Holly Tree Cottage & Stafford Lodge Weston-super-Mare – Hilltop Wiltshire – Durlston House, Durlston Lodge, Grange Court and Starbrook What are the shift patterns for Day Support Workers? As a care provider, the company operates seven days a week, twenty four hours a day and you will be required to work shifts according to the needs of the home and the individuals we support. This will be on a rota basis and hours will be organised according to a rota system. The company will notify you of a minimum of two weeks in advance. Due to the nature of the work we do, over time can be a regular occurrence. Shifts run differently from home to home and you will cover a mixture of shifts such as: 07:45 – 14:00 13:45 – 20:00 13:45 – 22:00 07:00 – 22:00 07:45 – 20:00 07:45 – 22:00 Double shifts are more frequent across the services. What are sleep-ins? You will be required to carry out sleep in duties, to support the separate Waking Night team according to the needs of the home in addition to your contracted hours. You will be advised of the sleep in shifts via your rota. You will be paid £46.00 each time you sleep in the home. Typically, the sleep-in stays on shift until 22:00/22:30 after working a late or a double shift. You would then sleep in at the home. However, you may be required to get up during the night if the waking night member of staff requires assistance. You are paid waking hour rates for time spent assisting. The following morning you would typically work from 06:45 to at least 07:45 on either the morning shift or a double shift. Most homes work a double shift. The number of sleep ins will depend on the size of the staff team. What are On Calls? You will be required to carry out On Call duties according to the needs of the home in addition to your contracted hours. All staff are on the rota to be ‘on call’ and will happen on a day off. You will be advised of the on calls via your rota. Frequency of being on call is dependent upon the size of the staff team. However, on average it could be 2- 4 per month. If you do get called in, you will be paid for the number of hours you work. You will be paid £12.50 for being on call. If you are called in you will be paid per hour at your standard hourly rate for however long you work. Typically, you will be on call from 07:45 – 08:00 the following morning. Day staff can be called to cover a waking night shift. What pay and benefits will I receive? A permanent contract of employment, full-time (37.5 hrs) or part-time (minimum 24 hrs). Support Worker day rate of £8.11 per hour with increments up to £8.51. Support Worker night rate of £9.23 per hour with increments up to £9.63. Services Support Team – from £9.53 per hour, rising to £9.93. Excellent bank holiday pay (up to triple time). Sleep in pay at £46.00 per night, plus on call payments. 28 day’s annual leave, including bank holidays (pro rata for part-time roles). Entry into specialist care with no previous experience or qualifications for support worker roles. Excellent learning and development, with fully paid induction, training and qualifications. Enhanced Disclosure and Barring service (DBS) application paid for by the company. Company pension which includes employer contributions. Life Assurance scheme. High Street and Online Shopping Discount Scheme. Childcare Voucher scheme. Do you have a company pension? You will automatically be enrolled into the Company’s workplace pension scheme if you meet the eligibility criteria. After you have completed 3 months continuous service you will pay 1% of your qualifying earnings. This will be taken directly from your pay each month via salary sacrifice. The Company will make a contribution of 1% to your pension fund. Minimum contributions will increase gradually over the next few years. The combined minimum contribution rate for qualifying earnings rises to 8% from April 2019 onwards, of which you must pay 5%. You can choose to opt out of the scheme, but if you stay in you will have your own pension which you will receive when you retire. What can I expect when delivering personal care? The individuals we support have varying degrees of personal care requirements which means you could be involved with the following: Changing incontinence pads Supporting ill health such as sickness and diarrhoea Prompting or physically supporting individuals to wash Supporting individuals if they have had an accident Dealing with bodily fluids such as urinating, smearing of faeces and defecating You will receive Infection Control training and can expect to be provided with suitable personal protective equipment within the service you work in. How is support provided? What activities will I take part in when supporting individuals? Support is provided 24 hours a day, 365 days a year. Individuals live in households and blocks of flats of varying sizes. Support worker teams help individuals to live safely and as independently as their abilities allow. Every day is different however days are structured as this is important to the people we support. You will support people with ordinary things that happen in a household, including personal care, meal preparation and cooking, cleaning and laundry, administering medication, maintaining emotional wellbeing, motivating people and engaging in activities they enjoy. Our services give the people we support the confidence and skills to live well and enjoy a range of activities, to the best of their ability. The people we support are generally fit and active and we empower them to live full lives. You will be required to support the individuals in a variety of activities, which could include: Going to the gym Swimming Horse riding going to church Fun fairs Bowling Playing snooker/pool Football Going to the cinema Cycling Trampolining Walking What is the organisational culture at Homes Caring for Autism? Our culture is based upon our vision, mission and core values statement and is the basis of us ensuring we provide a strong support network right from the beginning of someone’s new career with us. We focus greatly on working with people’s attitudes, beliefs and understanding. We believe that by listening, encouraging questioning, valuing experiences and supporting new ideas, we can provide personalised support and development plans for both the people who work for us and the individuals we support. It is therefore important to us that we consistently engage the people who work for us and embed our culture from within, offering and nurturing long term career paths where we can empower staff to receive the right training and lead positive change for the individuals we support using innovation, passion and creativity. What is your recruitment process? We recruit many people who do not come from a care background or have little experience, as we provide comprehensive training. Once you have applied for a position our recruitment team will analyse your application, if you have made a successful application we will typically respond to your enquiry within 72 hours. Our first stage of the process is to conduct a telephone interview to discuss the role in further detail, clarifying any immediate queries you may have and to provide you with information regarding the position you have applied for. If you are successful at this stage, you will be invited to attend a face to face interview in the home. This comprises of a tour with one of the staff team, followed by an interview with the manager and a member of the management team. After your interview a review will take place, if you have completed a successful interview we will contact you to arrange a job acceptance meeting in order to complete relevant paperwork to allow you to start employment. You are unable to commence working in any of our services until we have received two satisfactory written references and clearance from the Disclosure and Barring Service (DBS).